Carlee Russell case: Police concede they don't really accept that she was at any point Kidnapped

 

Almost seven days after the unexpected vanishing of Carlee Russell, the Alabama lady who disappeared last Thursday subsequent to revealing seeing a little child strolling along the highway, police in the city of Hoover said they don't completely accept that she was kidnapped.

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National Bank Hardware Engineer Job in Kenya

Position Title: Hardware Engineer
Job Ref No. HR/037/18
Available Positions: One (1)
Division: ICT
Reporting to: Manager Networks and Infrastructure
Position Scope: The Job holder will be responsible for providing first level technical support to ensure availability, performance and capacity of all Banks’ hardware. The role will include research, testing and support of the computer hardware and other related equipment with regards to best practice and the Bank’s ICT guidelines.

Systems Administrator (Network and Database) Job in Kenya – Metropolitan Cannon Assurance Ltd

Job Vacancy: Systems Administrator – Network and Database
Job Ref. No. SADM/HR/06/2018
Metropolitan Cannon Assurance Ltd is a member of MMI Holdings Limited, a global player in Health, Life and Short term Insurance, and operating in Africa, South East Asia, India and the UK.
The Shared business unit is seeking to fill the above listed position with a dynamic, forward thinking achiever with expertise in the I.T field.
Purpose of the Role: Reporting to the Head of ICT, the System Administrator – Network and Database will be responsible for delivering cost effective systems’ solutions and within the set budget while meeting agreed SLAs and the Company’s business requirements.
In addition, he/she will be tasked with maintaining high availability of ICT systems, with focus on efficient problem resolution.
Primary Duties & Responsibilities

• Develop and/or deploy LAN/WAN including software design and system implementation in liaison with the Head of ICT
• Enhance and maintain LAN/WAN with evolving ICT architecture.
• Administer and ensure optimal performance of the enterprise telephony system
• Manage outsourced ICT service providers and vendors and ensure that service delivery is done according to the Service Level Agreements (SLAs).
• Plan and implement network security, including managing firewall, Windows/Linux, AD Servers and Data Centre Operations
• Proactive monitoring of all network devices, services and servers using a combination of tools to ensure high availability and SLA’s.
• Maintain Integrity and security of the Company’s network and ensure that data is replicated between the Company’s server and the Disaster Recovery site as well as testing for consistency at all times.
• Maintain up-to-date knowledge of emerging tools and technologies & implement new technology that supports business requirements.
• Provider leadership to the IT Support Team
• Perform Database and Applications tuning, hardware upgrades and resource optimization as required
• Monitor Systems, Networks and Database Access and performance and recommend upgrades
• Recommend policies to secure and protect the infrastructure, investigating and mitigating any breaches.
• Implement and maintain Security policies, standards and procedures
• Maintain an up-to-date inventory of all company devices and Infrastructure

Qualifications and Experience

• Bachelor’s degree in Maths &Computer Science, IT or equivalent
• At least 4-5 years of relevant experience as a Systems Administrator
• Must be conversant with Windows 2008/2012 and Linux Servers
• Experience in Hypervisor Technologies – VMWare ESX-i, Hyper-V, Acropolis

Required skills and Competencies

• Proven experience in ICT project management
• Excellent Analytical& Problem solving skills with high attention to details
• Excellent interpersonal skills, ability to work with diverse personality types
• Excellent Communication skills(both verbal and written)

How to Apply
Interested candidates who meet the above criteria are requested to forward their cover letter, curriculum vitae and relevant academic testimonials via email only to jobs@metcannon.co.ke by 27th June 2018.
Only shortlisted candidates will be contacted.
Metropolitan Cannon Assurance Ltd is an equal opportunity employer, therefore canvassing will automatically be disqualified

Contact Center Customer Service Representative Job in Kenya

Job Vacancy: Customer Service Representative
Reporting to: Team Leader
Position Summary:- The Customer Service Representative is required to understand and resolve customer’s queries on product, service and account problems in a courteous and professional way in order to ensure customers’ satisfaction and thereby meeting the service levels.
Key competencies and attributes:

• 1- 2 Years experience in a Call Center is a pre requisite
• Excellent telephone etiquette
• Great communication skills
• Outstanding customer service skills
• Should be customer service oriented with a focus on meeting the needs of the customer first
• Must be a computer literate with exceptional computer skills
• Good problem solving skills with ability to handle complaints in a polite; empathetic and professional manner
• Great listening and influencing skills
• Ability to use a positive, constructive, and solution-focused approach whenever conflict arises
• Maintains a positive attitude and enthusiasm when faced with routine work
• Dynamic and energized individual.
• Ability to multi task
• Maintains high levels of integrity and confidentiality of client information.
• Must be a critical thinker

Duties and Responsibilities:-

• Attract potential customers by answering product or service questions, and suggesting information about other products and services.
• Receive incoming calls and provide general and technical support to customers on all products
• Maintain customer experience levels within the stipulated quality standards.
• Quickly understand the customer’s needs and providing the best resoultion.
• Conduct Happy Calls and Customer Satisfaction Survey calls
• Collect, confirm and update client information on CRM.
• Record and follow up on general queries and complaints
• Conduct a predetermined number of CSAT surveys
• Handle complaints in a polite and professional manner.
• Understand and adhere to the escalation process.
• Research required information using available resources.
• Handle online customer support if required (Emails, chat, blogs etc.)

Knowledge and Skills:

• Tertiary education; holders of Bachelor’s degree will have an added advantage.
• Fluent in the English and Swahili Language (neutral and clear accent)
• Proficient in MS Office Suite.
• Previous experience in a technical background will be an added advantage
• Must possess a Valid Certificate of Good Conduct

Interested and qualified candidates should send in their resumes to recruitmentoperations.hr@gmail.com clearly indicating the position in the subject line

Food and Nutrition Security Interns Jobs in Kenya

Position Title: Food and Nutrition Security Interns
Location: Nutrition and Health Program Plus -Busia, Tharaka Nithi, Samburu, Kitui and Marsabit
Project Description: Nutrition and Health Program plus Kenya goal is to increase access and demand for nutrition services and improve food and nutrition security, as well as commodity management support.
At national level Nutrition and Health Program plus aims to expand Nutrition Assessment Counseling and Support (NACS) services beyond HIV, offering technical and financial support to roll-out NACS to include High Impact Nutrition Interventions (HINI).
To help achieve this, national and sub-national levels will be engaged to create a heightened profile for nutrition and strengthen budgeting, planning and monitoring and evaluation (M&E).
Nutrition and Health Program plus will provide commodity management support for vulnerable populations following PEPFAR Food and Nutrition guidance and be expanded at national level to reach additional clients. A critical element of this work will involve coordination with and strengthening of existing USAID/Kenya and East Africa efforts.
Job Summary: The Food and Nutrition Interns will work as apprentices. They will work closely with the Deputy Chief of Party, Agriculture Specialist, Nutrition Specialist, M&E Specialist, Sub/County Agriculture and Livestock Officers, Sub/County Nutrition Coordinator, implementing partners, Department of Education, and other NHPplus staff to provide technical support for community NACS and agri-nutrition activities designed to contribute towards reduction in stunting.
These activities shall include increasing market access and consumption of diverse and quality foods while embracing improved maternal, infant and young child diets, as well as increasing resilience of vulnerable households and communities.
Essential Job Functions:  Duties and Responsibilities:

• Identifying and promoting/supporting/implementing:

1. investments that target vulnerable groups to increase food production for consumption, and increase women’s empowerment, including assets, use of energy and time, and income
2. livelihood opportunities that promote gender equity in combination with achieving nutrition objectives
3. community driven development approaches to enhance social, economic, and environmental resilience, through effectively linking vulnerable clients with food security, livelihood and economic support.

• Promoting and strengthening linkages between agriculture and health frontline service providers to work towards improving food security and nutrition at community and household levels.
• Establishing linkages and facilitating collaboration across relevant sectors, departments, public and private partners and stakeholders:

1. to scale up targeted nutrition-specific and nutrition-sensitive services appropriate to local needs and contexts through a gender lens
2. for sharing information, planning, programming and service provision at both health facility and community levels

• Promoting: awareness and consumption of diversified, nutrient dense, fortified and nutritionally adequate foods; High Impact Nutrition Interventions (HINI) during the 1000-days window of opportunity and among women and youth; agri-food and nutrition sensitive technologies; best practices for food preparation & utilization; and energy & time saving technologies
• Supporting implementation of the community approach for Nutrition Assessment Counselling and Support (NACS), Integrated Community Management of Acute Malnutrition (CMAM) and Maternal Infant and Young Child Nutrition (MIYCN)
• Coordinating capacity building and technical support on agri-foods and nutrition issues including nutrition sensitive technologies, dietary diversification and nutrient dense diets
• Promoting food safety including appropriate methods of handling, preservation, processing, storage and utilization of agri-foods
• Promoting/supporting water and sanitation activities
• Executing any other activities and strategies based on the approved NHPplus work plan.

Minimum Requirements Standards:

• University degree in Nutrition, Home Economics or other relevant disciplines and certified by the KNDI Council.
• (A master’s degree in above mentioned disciplines or Bachelors degree with three years research experience, will be an added advantage)
• Field experience is essential as this position will be based in the five focus counties of Busia, Tharaka Nithi, Samburu, Kitui and Marsabit.
• (Ability to speak local language will be an added advantage)

How to Apply
Interested candidates who meet the requirements are invited to send their CV and cover letter to jobs@lanxafrica.co.ke clearly indicating the job title on the subject line on or before 25th June 2018.